法務Legal

隱私政策Privacy Policy

我們只蒐集營運平台、保護帳號、支援溯源與回應聯絡所需要的資料。資料使用範圍、保留期間與權利行使方式在這裡說清楚。We collect only what we need to operate the platform, protect accounts, support traceability, and respond to requests. This page explains how data is used, retained, shared, and how people can exercise their rights.

最後更新：2026-06-08Last updated: 2026-06-08

1. 我們是誰1. Who we are

本政策適用於 Animfy 經營的公開網站與 GS1 Digital Link 溯源平台，包括 gs1tw.com、品牌後台、合作夥伴追蹤入口、產品掃描頁與相關 API 服務。若你是品牌客戶、合作夥伴、品牌客戶的員工，或掃描產品 QR Code 的使用者，本政策說明我們如何處理與你有關的資料。This policy applies to the public website and GS1 Digital Link traceability platform operated by Animfy, including gs1tw.com, the brand portal, partner tracking portal, product scan pages, and related API services. It explains how we handle data about brand customers, partners, customer personnel, and people who scan product QR codes.

2. 我們蒐集哪些資料2. Data we collect

我們可能依使用情境蒐集下列資料：Depending on how the service is used, we may collect:

• 聯絡資料：姓名、公司、職稱、email、電話、你在 demo 或支援請求中提供的內容。Contact data: name, company, title, email, phone number, and content you provide in demo or support requests.
• 帳號與安全資料：登入 email、角色、租戶或合作夥伴組織、session 狀態、登入嘗試、IP 位址、裝置與瀏覽器資訊。Account and security data: login email, role, tenant or partner organization, session state, login attempts, IP address, device, and browser information.
• 平台營運資料：產品、批號、序號、出貨、召回、原物料、供應商、客戶、工作站、列印與稽核紀錄等由品牌客戶或其授權使用者輸入的資料。Platform operations data: products, lots, serials, shipments, recalls, materials, suppliers, customers, stations, print jobs, and audit records entered by brand customers or authorized users.
• 掃碼與解析資料：被請求的 GS1 Digital Link URL、GTIN、批號、序號、掃描時間、解析結果、來源頁、瀏覽器與裝置資訊，以及由 IP 推估的區域資訊。Scan and resolver data: the requested GS1 Digital Link URL, GTIN, lot, serial, scan time, resolver outcome, referrer, browser and device information, and coarse region inferred from IP address.
• 語言與偏好資料：例如網站語言偏好、後台語言設定與短期提示狀態。Language and preference data: website language preference, portal language settings, and short-lived notice state.

3. 我們為何使用資料3. Why we use data

我們使用資料的目的包括：提供與維護服務、驗證使用者身分、保護帳號與租戶資料、解析產品 QR Code、顯示產品狀態與召回資訊、產生營運分析與異常偵測、支援 TFDA 申報流程、回應 demo 與支援請求、改善產品功能，以及履行法律、合約或資安義務。We use data to provide and maintain the service, authenticate users, protect accounts and tenant data, resolve product QR codes, display product status and recall information, generate operational analytics and anomaly detection, support TFDA filing workflows, respond to demo and support requests, improve product functionality, and meet legal, contractual, or security obligations.

4. 法律依據與告知4. Legal basis and notice

在台灣個人資料保護法架構下，我們會在特定目的必要範圍內蒐集、處理與利用個人資料。依情境不同，依據可能包含合約或類似合約關係、你的同意、法令要求、公共利益、或不侵害當事人權益的合理使用。若你選擇不提供必要資料，部分服務、帳號登入、支援回覆或 demo 安排可能無法提供。Under Taiwan's Personal Data Protection Act framework, we collect, process, and use personal data within the necessary scope of specific purposes. Depending on context, the basis may include a contractual or quasi-contractual relationship, consent, legal requirements, public interest, or reasonable use that does not infringe data-subject rights. If required data is not provided, some services, account access, support responses, or demo arrangements may not be available.

5. 資料如何被使用、儲存與分享5. How data is used, stored, and shared

資料會以平台後台、API、資料庫、稽核紀錄、支援工具與安全監控系統處理。使用地區原則上與服務營運、雲端基礎設施、資安監控與客戶支援所需範圍一致。資料接收者可能包括 Animfy 團隊、受託的基礎設施與資安服務供應商、品牌客戶授權的使用者與合作夥伴，以及依法令或主管機關要求必須提供的對象。Data is processed through the platform portal, APIs, databases, audit records, support tools, and security monitoring systems. The territory of use follows what is necessary for service operations, cloud infrastructure, security monitoring, and customer support. Recipients may include the Animfy team, contracted infrastructure and security providers, users and partners authorized by a brand customer, and parties required by law or competent authorities.

6. 保留期間6. Retention

我們保留資料的時間，以提供服務、維持稽核追蹤、處理資安事件、支援客戶合規流程、履行合約或法律義務所需期間為限。不同資料類型的保留期間可能不同；例如 session 與短期提示狀態通常較短，稽核與追溯紀錄可能依客戶合約、產業需求或法規要求保留較久。We retain data only for as long as needed to provide the service, maintain auditability, handle security incidents, support customer compliance workflows, and meet contractual or legal obligations. Retention varies by data type. Session and short-lived notice state are typically shorter, while audit and traceability records may be retained longer based on customer agreements, industry needs, or legal requirements.

7. 你的權利7. Your rights

你可以依法就你的個人資料請求查詢、閱覽、製給複製本、補充、更正、停止蒐集處理利用，或刪除。請透過 leochou@dominotw.tw 聯絡我們，並提供足以確認身分與請求範圍的資訊。我們會在合理期間內回覆，並可能依法律保留必要的安全、稽核或交易紀錄。You may request inquiry, review, copies, supplementation, correction, cessation of collection/processing/use, or deletion of your personal data as permitted by law. Contact us at leochou@dominotw.tw and provide enough information to verify your identity and request scope. We will respond within a reasonable period and may retain records required for security, audit, transaction, or legal purposes.

8. 安全措施8. Security

我們採取技術與組織措施保護資料，包括租戶資料隔離、角色權限、session 與 API key 控制、稽核紀錄、資安事件監控，以及敏感資訊遮罩。沒有任何系統可以保證絕對安全；如果你發現疑似漏洞或資料外洩，請立即聯絡我們。We use technical and organizational measures to protect data, including tenant isolation, role-based access, session and API-key controls, audit records, security monitoring, and sensitive-data scrubbing. No system can be guaranteed absolutely secure. If you believe you found a vulnerability or data exposure, contact us immediately.

9. 產品掃碼9. Product scans

當你掃描產品上的 GS1 Digital Link 或 QR Code 時，品牌可能使用 Animfy 顯示產品資訊、真偽狀態、召回狀態或活動頁。掃碼資料通常用於解析正確頁面、偵測異常掃描、協助召回與統計趨勢。我們不應要求一般消費者提供不必要的敏感個資；若某個品牌活動頁另外蒐集資料，該活動應提供自己的告知內容。When you scan a GS1 Digital Link or QR code on a product, a brand may use Animfy to show product information, authenticity status, recall status, or campaign content. Scan data is typically used to resolve the correct page, detect anomalous scans, support recall workflows, and measure trends. We should not ask ordinary consumers for unnecessary sensitive personal data. If a brand campaign page collects additional information, that campaign should provide its own notice.

10. 政策變更與聯絡方式10. Changes and contact

我們可能因服務、法規或營運方式調整而更新本政策。重大變更會在本頁更新日期或適當管道提示。隱私或資料請求請聯絡：leochou@dominotw.tw。We may update this policy as the service, law, or operations change. Material changes will be reflected by the last-updated date or appropriate notice. For privacy or data requests, contact leochou@dominotw.tw.